Food supplement. Not a medicine. Sold by Siftingglow, Sydney, Australia.

Privacy Policy

Last updated:

1. Introduction

Siftingglow Pty Ltd ("we," "our," or "us") operates the Riveon Defense website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or contact us.

2. Information We Collect

Order Information: When you place an order, we collect your name, phone number, and delivery address to process and deliver your Riveon Defense.

Contact Form Data: If you use our contact form, we collect your name, email, and message content.

Automatic Information: When you visit our website, we collect information about your browser, IP address, pages visited, and interaction patterns through cookies and similar tracking technologies.

3. How We Use Your Information

  • To process and fulfil your orders for Riveon Defense
  • To confirm your order by phone during business hours
  • To arrange delivery and handle returns
  • To respond to your inquiries and support requests
  • To improve our website and customer experience
  • To comply with legal obligations and prevent fraud

4. Legal Basis for Processing (GDPR Compliance)

We process your personal information based on the following legal bases:

  • Contract: Processing necessary to fulfil your order
  • Consent: Where you have explicitly agreed (e.g., marketing emails)
  • Legal Obligation: To comply with Australian consumer protection laws
  • Legitimate Interests: To improve our service and prevent fraud

5. Cookies and Tracking

Our website uses cookies to enhance your experience. We employ:

  • Strictly Necessary Cookies: Essential for website function and security
  • Analytics Cookies: Through Google Analytics to understand site usage
  • Marketing Cookies: For Google Ads conversion tracking and remarketing
  • Consent Mode v2: Compliance with Google's Consent Mode for ad-related data

You can manage your cookie preferences through our cookie settings banner.

6. Third-Party Services

Google Analytics: We use Google Analytics to track anonymous site usage data. Google processes this data on our behalf.

Google Ads: We use Google Ads for conversion tracking and remarketing. Your conversion data is shared with Google for campaign optimization.

Delivery Couriers: We share your delivery address with courier partners to fulfil your order.

7. Data Retention

We retain your order information for up to 7 years to comply with Australian business and tax record requirements. Contact form submissions are retained for 2 years. You can request deletion at any time, subject to legal obligations.

8. Your Rights

Under Australian Privacy Principles, you have the right to:

  • Access your personal information
  • Correct inaccurate or outdated data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications
  • Object to certain processing activities
  • Request portable copies of your data
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us at info@siftingglow.shop.

9. International Data Transfers

When you use our website, your data may be processed on servers located internationally. We ensure appropriate safeguards are in place for any international transfers.

10. Children's Privacy

Riveon Defense is for adults 18 and over. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.

11. Security

We implement industry-standard security measures to protect your personal information. However, no transmission over the Internet is completely secure. We cannot guarantee absolute security of your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to the website. Your continued use of our site signifies your acceptance of updated terms.

13. Contact Us

Siftingglow Pty Ltd
Level 12, 101 Miller Street
North Sydney NSW 2060
Australia
Email: info@siftingglow.shop
Phone: +61 2 9123 4567

For privacy concerns or complaints, contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.